Stolen ID

ID Stolen?

In the event you may lose or have your wallet stolen, it is a good idea to keep a list of your important card numbers somewhere safe. Always remember though: never keep pin numbers/passwords with the card numbers.

What to do          

If you suspect that you are a victim of identity crime, or have had your identification lost or stolen, you can take the following steps to help minimize the damage and prevent any further identity theft and fraud:

Notify your Financial Institutions immediately to have them cancel your bank cards and re-issue them and put alerts on your accounts

Contact the police department where the theft or loss occurred to file a report. Even if a police officer does not attend to take the report in person you will be provided with a file number which many agencies will require.

If your driver’s licence has been stolen, visit your driver licensing office to replace your old licence. You will need to bring some approved identification to have your licence replaced. Contact ICBC for more information.

If your Social Insurance Card has been stolen you will need to apply for a new one. Your card number can be found on your income tax return. Visit Service Canada for more information.

If your BC Services or Care Card is lost or stolen you should report it immediately to Health Insurance BC. Visit MSP – Your BC Services Card/CareCard for more information.

If your passport is lost or stolen you should report it immediately to Passport Canada at 1.800.567.6868. See Passport Canada for more information.

If you have had your British Columbia birth certificate stolen you can find more information on what you should do next at Vital Statistics BC

Cell phones

Our cell phones are more like small computers than phones due to the large amount of information we store on them.

What to do if your cell phone is lost or stolen

Contact your wireless service provider immediately to flag and suspend your account.

Contact any banking institutions or change the passwords to any online banking and other online accounts that you access automatically from your phone

Report the theft to police.

Online Anti-Fraud Resources include:

Better Business Bureau

Government of Canada Office of Consumer Affairs

Consumer Protection BC

Get Cyber Safe